Refund / Return Policy

Ralvetia

Returns

You may request a return within 30 days of delivery if the item is unused and in original packaging.

How to return

Email support@ralvetia.com with your order number. We will send return instructions.

Refunds

Refunds are issued to the original payment method within 5–10 business days after we inspect the return.


Ralvetia is operated by Shenzhen Shengrujin Import & Export Trading Co., Ltd.

Company Name: Shenzhen Shengrujin Import & Export Trading Co., Ltd.

Address: Room 503, No. 2, Yayuan Road, Wuhe Community, Bantian Subdistrict, Longgang District, Shenzhen City, Guangdong Province, China

Phone: +86 18680885800

Email: support@ralvetia.com