Refund / Return Policy
Returns
You may request a return within 30 days of delivery if the item is unused and in original packaging.
How to return
Email support@ralvetia.com with your order number. We will send return instructions.
Refunds
Refunds are issued to the original payment method within 5–10 business days after we inspect the return.
Ralvetia is operated by Shenzhen Shengrujin Import & Export Trading Co., Ltd.
Company Name: Shenzhen Shengrujin Import & Export Trading Co., Ltd.
Address: Room 503, No. 2, Yayuan Road, Wuhe Community, Bantian Subdistrict, Longgang District, Shenzhen City, Guangdong Province, China
Phone: +86 18680885800
Email: support@ralvetia.com